Menu

Covid-19 Update

Our Response to Coronavirus

This is to update you with our approach to the current Coronavirus crisis, as of October 1st 2020. 

Our priority is safeguarding the health of our team members and of all visitors to our business. We are doing everything we possibly can to ensure that any interaction with Minoli continues to be safe and that our service to our customers remains accessible and efficient.


Our Service

In response to the latest government guidelines, our showrooms remain open and available for all ‘walk in’ clients. We would request that you pre-book appointments wherever possible, if you feel that your visit will require any particular attention.

Please follow government guidelines and wear a face covering during your visit. Within the showrooms face coverings are mandatory and our team members will ask you to abide by this.

Rest assured, we have adapted our business model so as we are able to continue to serve you as well as we can over the coming months.

Please do not visit the showroom if you or any member of your household are showing symptoms or have tested positive.


For all enquiries please contact us via email or telephone.

Oxford: showroom@minoli.co.uk – 01865 778 225  London: thesurfacewithin@minoli.co.uk – 020 7474 2934


From October 1st we are working to our normal opening hours below.

OXFORD

Monday – Thursday: 8am – 5.15pm

Friday: 8am – 5pm

Saturday: 9am – 4pm

Closed Sundays & Bank Holidays

LONDON

Monday – Friday: 9am – 6pm (appointments are preferred).

Saturday: By Appointment

Closed Sundays & Bank Holidays


Minoli Showroom Teams in Oxford & London remain available via both phone and email.

House Building & Development Team are available via phone and your normal email contact.

Wholesale and Distribution Team are available via phone and your normal email contact.

We are continuing to take orders and then make arrangements for deliveries as before the Covid crisis but within the restrictions we now all face. Collections can be made from our warehouse – these should be pre-arranged.

The website and telephone based sales team are operating as normal, and we continue to have the significant levels of stock products that we are known for.

Technical Services and Contract Departments are functioning as (near to) normal as possible – with restrictions on site visits.