Specialising in ceramics for over 60 years, Minoli has supplied beautiful floor, wall and mosaic tiles to a diverse range of clients, each with very specific needs.
Minoli opened a London showroom in the heart of the West End in the Autumn of 2013, to further their ambitions to become the tile company of choice to a range of industries who require the very best floor and wall tiles.
Minoli London is located on George Street in Marylebone. The showroom is nestled between Baker Street and Gloucester Place, just above Portman Square and Oxford Street and ideally placed for ease of access from Mayfair, central Marylebone and Marble Arch. The row of terraced shops and housing, in which our showroom resides, was built around 1800 and is associated with the Portman Estate, Gloucester Place development – Grade 2 listed and with English Heritage certification. Marylebone is a simple commute from most parts of London and has a lovely vibrant community feel.
We are looking for a Showroom Host/Assistant to join the London team. To achieve this objective, we will need a person who shares our ambitions for the success of the company and, more importantly, understands and is committed to excellent customer service.
The capable Showroom Host/Assistant will enjoy meeting clients and playing a role in ensuring the showroom runs efficiently and effectively for the many daily visitors, which include Interior Designers, Architects and Property Professionals. Given the profile of the Marylebone and Mayfair area, and the high-end residential and professional clientele we attract from across London, some experience of premium customer service or luxury goods retail may be an advantage – but far from essential.
Key responsibilities for the role will be:
- Meet and greet existing and prospective clients, customers of clients and suppliers.
- Introduce the clients to the showroom concept and the products on display.
- Help with the arrangement of the showroom in order to ensure an immaculate showroom facility.
- Assist the manager and director by arranging appointments, taking notes of client choices etc.
- Occasionally prepare and serve refreshments for showroom visitors and meetings.
- Maintain a database of showroom visits / clients and keep the list up to date.
- Maintain a visitor/diary log and monitor the daily agenda and appointments.
- Be pro-active in ensuring that the showroom gallery and the meeting spaces are welcoming to visitors.
Key skills and competencies of the successful candidate:
- A professional attitude towards existing and prospective clients, customers of clients and suppliers.
- Work as a member of the team, predominantly with the Showroom Manager and the Directors.
- To be proficient (competent) in the use of all main Microsoft Windows programmes and control a database.
- To possess truly excellent communication skills, for both clients and work colleagues.
- To have an interest in interior design and architecture.
- To have enthusiasm for the products being presented, with an ability to learn quickly about the company and its product ranges.
- To be an organised person, and willing to ensure the showroom is immaculately presented at all times.
Plus:
- Enjoy administrative tasks such as answering the phone, emails and general correspondence.
- Enjoy talking to professionals such as Developers, Interior Designers.
- Enjoy being part of the dynamic Minoli London Team.
- Enjoy working within events and assisting in the management of them.
This position itself offers real potential for career progression within a company who are dedicated to their clients, customers, and staff.
Scope for progression – Minoli promote from within – the London office is growing both client base and product offering.
Working hours are:
Monday to Friday 9:00 am – 6.00 pm with 1 hour for lunch
Saturday by appointment 10:00 am – 2:00 pm and cover is currently provided on bi- weekly rota.
Four weeks per year paid holiday plus bank holidays
Salary commensurate with experience and duties
Full time position
Staff pension scheme – Nest
Job security in a long-established company
Job Location:
The Surface Within
71-73 George Street
London
W1U 8AQ
Personal applications only please / no agencies thank you.
Please complete the application form below, and returned it to us by post or email to:
The Surface Within
71 – 73 George Street
London
W1U 8AQ
info@minoli.co.uk